Privacy and Policy
The terms "We" / "Us" / "Our" / "Company" individually and collectively refer to Sree Venkateswara Sales and Services and the terms "You" / "Your" / "Yourself" refer to the users.
This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder, including the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic, or digital signature.
This Privacy Policy is a legally binding document between you and Sree Venkateswara Sales and Services. The terms of this Privacy Policy will be effective upon your acceptance (directly or indirectly in electronic form, by clicking on the “I Accept” tab, by using the website, or by other means) and will govern the relationship between you and Dendron IT Solutions for your use of the website www.dendronit.com.
This document is published in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the Information Technology Act, 2000, which require publishing of a Privacy Policy for collection, use, storage, and transfer of sensitive personal data or information.
Please read this Privacy Policy carefully. By using this Website, you indicate that you understand, agree, and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website.
By providing your information or by using the facilities provided by the Website, you consent to the collection, storage, processing, and transfer of your Personal Information and Non-Personal Information as specified under this Privacy Policy.
USER INFORMATION
To avail certain services on our Website, users may be required to provide information during registration such as: (a) Name, (b) Email Address, (c) City, (d) Contact Number, (e) Password, and other details like occupation and interests.
This information enables us to improve our services and provide you with a better user experience. Required information is service-dependent and may be used to maintain, protect, and improve our services.
Information that is freely available in the public domain or furnished under the Right to Information Act, 2005 shall not be considered sensitive.
COOKIES
To improve website responsiveness, we may use cookies or similar tools to collect information and assign a unique User ID. Cookies do not identify you personally unless you voluntarily provide information.
Our servers may collect limited information such as IP address to deliver web pages, measure traffic, and improve user experience. This information does not personally identify users.
LINKS TO OTHER SITES
Our Website may contain links to other websites beyond our control. We are not responsible for the privacy practices of such external websites.
INFORMATION SHARING
We may share personal information without prior consent only in limited circumstances:
(a) When required by law, court order, or governmental authority for identity verification, investigation, or legal compliance.
(b) With group companies, employees, or officers for processing information on our behalf under strict confidentiality and security measures.
INFORMATION SECURITY
We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of data.
All information is stored securely within controlled databases protected by firewalls and restricted access. However, no system is completely secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. Any changes will be consistent with the policy under which the information was originally collected.
GRIEVANCE REDRESSAL
Any complaints or concerns regarding content or breach of this policy may be addressed to the designated Grievance Officer:
To Communicate with You
We may use your information to respond to inquiries, provide support, and send service-related or marketing communications via SMS, Email, RCS, WhatsApp, and Voice (with your consent).